This website privacy policy describes how JJ BEAR t/a SIGMA protects and makes use of the information you give the company when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated on: 01/04/2021

If you have any questions about this policy, please email info@sigma18.com or write to:

JJ BEAR t/a SIGMA
Regency House
45-53 Chorley New Road
Bolton
BL1 4QR

INTRODUCTION

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

WHAT DATA WE GATHER

We may collect the following information:

• Name and job title
• Contact information including email address
• Demographic information, such as postcode, preferences and requirements
• Website usage data
• Other information relevant to client enquiries
• Other information pertaining to special offers and surveys

HOW WE USE THIS DATA

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.

Specifically, we may use data:

• For our own internal records
• To improve the service we provide
• To contact you in response to a specific enquiry
• To customise the website for you
• To send you promotional emails about products, services, offers and other things we think might be relevant to you.
• To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.
• To contact you via email, telephone or mail for market research reasons.

COOKIES AND HOW WE USE THEM

WHAT IS A COOKIE?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

HOW WE USE COOKIES

We may use cookies to:

• Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
• Identify whether you are signed into our website. A cookie allows us to check whether you are signed into the site.
• Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
• Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
• To recognise when you return to our website. We may show your relevant content or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

CONTROLLING COOKIES

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit All About Cookies.

CONTROLLING INFORMATION ABOUT YOU

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

• Opt-in to receive marketing communications from us by email, telephone, text message or post.
• Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

• Sign in to our website and change your opt-in settings.
• Send an email to info@sigma18.com
• Write to us at:

JJ BEAR t/a SIGMA
Regency House
45-53 Chorley New Road
Bolton
BL1 4QR

We will never lease, distribute or sell your personal information to third parties unless we have your permissions or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

SECURITY

We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

LINKS FROM OUR SITE

Our website may contain links to other websites.

Please note that we have no control of websites outside the www.ashwasteservices.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

GDPR POLICY

JJ BEAR t/a SIGMA operate a GDPR Compliance Policy for all data that we hold, process and retain. You can view the GDPR policy by visiting our website.

COMMITMENT

JJ BEAR t/a SIGMA
Regency House
45-53 Chorley New Road
Bolton
BL1 4QR

With the following responsibilities is committed to the principles inherent in the GDPR and particularly to the concepts of privacy by design, the right to be forgotten, consent and a risk-based approach. In addition, we aim to ensure:

• transparency with regards to the use of data
• that any processing is lawful, fair, transparent and necessary for a specific purpose
• that data is accurate, kept up to date and removed when no longer necessary
• that data is kept safely and

STAFFING

Our Data Protection Officer (DPO)/appointed data protection person is Paul Shaw, Director of JJ BEAR t/a SIGMA, Regency House, 45-53 Chorley New Road, Bolton, United Kingdom, BL1 4QR.

He works with a data protection team to promote awareness of the GDPR throughout the organisation and to oversee the organisation’s commitment to best practice. He or she will inform and advise the organisation and monitor its compliance.

POLICY

Our data protection policy is available on our website and a copy has been made available to all employees and to contractors and suppliers associated with this organisation. It forms part of the induction training of all new staff and follow-up sessions will be put in place if the legislation changes or further guidance is available.

RIGHT TO BE FORGOTTEN

JJ BEAR t/a SIGMA recognises the right to erasure, also known as the right to be forgotten, laid down in the GDPR. Individuals should contact info@sigma18.com with requests for the deletion or removal of personal data. These will be acted on provided there is no compelling reason for continued processing and that the exemptions set out in the GDPR do not apply. These exemptions include where the personal data is processed for the exercise or defense of legal claims and to comply with a legal obligation for the performance of a public interest task or exercise of official authority.

SUBJECT ACCESS REQUESTS

JJ BEAR t/a SIGMA recognises that individuals have the right to access their personal data and supplementary information and will comply with the one month timeframe for responses set down in the GDPR. As a general rule, a copy of the requested information will be provided free of charge although JJ BEAR t/a SIGMA reserves the right to charge a “reasonable fee” when a request is manifestly unfounded or excessive, particularly if it is repetitive. If this proves necessary, the person concerned will be informed of their right to contest our decision with the supervisory authority (the Information Commissioner’s Office (ICO)).

As set out in the GDPR, any fee will be notified in advance and will be based on the administrative cost of providing the information.

PRIVACY

JJ BEAR t/a SIGMA will implement data protection “by design and by default”, as required by the GDPR. Safeguards will be built into products and services from the earliest stage of development and privacy-friendly default settings will be the norm. The privacy notice, which is on our website and which is provided to anyone from whom we collect data, explains our lawful basis for processing the data and gives the data retention periods. It makes clear that individuals have a right to complain to the ICO. JJ BEAR t/a SIGMA has conducted a privacy impact assessment (PIA) to ensure that privacy risks have been properly considered and addressed.

DATA TRANSFERS OUTSIDE THE EU EITHER

JJ BEAR t/a SIGMA does not transfer personal data outside the EU.

OR

JJ BEAR t/a SIGMA has put recognised procedures and safeguarding measures in place to secure, encrypt and maintain the integrity of any personal data that is transferred to countries outside the EU. Diligence checks are carried out to ensure that such countries have the necessary safeguards in place, provide enforceable data subject rights and offer effective legal remedies for data subjects where applicable.

CHILDREN

The GDPR provides for special protection for children’s personal data and JJ BEAR t/a SIGMA will comply with the requirement to obtain parental or guardian consent for any data processing activity involving anyone under the age of 16. Systems have been introduced to verify individuals’ ages.

DATA LOSS

If a data breach occurs that is likely to result in a risk to the rights and freedoms of individuals, the people affected will be informed as soon as possible and the ICO will be notified within 72 hours.

GDPR CONTACT

Any questions related to GDPR or to issues concerning data protection generally should initially be addressed to the Data Protection Team via info@sigma18.com